Small Animal Services

Small Animal Referrals & Consultations

Consultations

Veterinarians who wish to request a consultation with a resident or faculty member of one of our services should call the Small Animal Hospital reception desk at 540-231-4621 and connect through the phone tree to the appropriate service.

Referral Procedures

If you are referring an emergency, please call 540-231-4621 and press “1” to connect to the Emergency Service.

For other referral appointments, please follow these procedures:

  1. The referring veterinarian completely fills out the VTH Patient Referral Form and emails or faxes the document to the instructed location at the top of the form. Please do not write “see attached” in any of the required spaces.
  2. The case coordinator for the requested service reviews the referral, discusses with the service, and will then contact the client to make an appointment. Please instruct the client to contact the VTH if they have not heard from a case coordinator within 48 hours (2 business days).

    Notes:

    • Our case coordinators are scheduling personnel, not veterinarians. The case coordinator can, in many cases, give a general cost estimate for common medical appointments and surgical procedures. However, they cannot render opinions regarding current symptoms or what tests and special procedures may be needed once a pet is examined.
    • The client does not need to bring referral information with them when they come for their appointment.

  3. A VTH clinician, resident, staff, and/or student will communicate with the referring veterinarian during the patient's hospitalization or within 24 hours of discharge from the hospital.
  4. Appropriate patient updates are provided to the client until the animal is discharged from the VTH.
  5. Follow-up on the patient from the referring veterinarian to the VTH is appreciated as it improves our ability to teach and better manage cases.

Because the VTH is staffed by faculty who have teaching, research, and administrative responsibilities, referrals will be made with the clinician on duty, unless otherwise directed by a specific clinician. This is true even if you have spoken with the clinician directly on the phone and he/she has recommended that the case be referred to the VTH.