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Organization & Contacts

Contact information for the Information Systems Group is provided below. Staff photos can be viewed here by VMRCVM Intranet members.

Administration

David Sampson
Director of Information Systems
dasamps1@vt.edu
(540) 231-2315
 

Application Development

The programmer/analysts provide ongoing support for college and hospital business applications in the following ways:

  • Provide analysis and design for new applications and initiatives.
  • Serve as a consultant on information technology needs and capabilities.
  • Provide programming support on a variety of different programming languages.
Amar Sasture
Programmer/Analyst
asasture@vt.edu
(540) 231-3158		   Gail Kibler
Programmer/Analyst
gkibler@vt.edu
(540) 231-4936

 
System Administration

The System Administrator is responsible for providing a secure and stable network environment. This task includes:

  • Backups of critical data
  • Maintenance and upgrades for the hospital and college servers
  • Software upgrades
  • Assisting Tech support with Network related problems
  • Assisting Application Development with Client-Server Applications
  • Installation of new server software
  • Review and implementation of security measures on network resources

Richard Clutter
System Administrator
rclutter@vt.edu
(540) 231-7908

Technical Support

The IT Support Center offices are conveniently located between the hospital and the college, near the Hospital Administrator’s office.

If you have an IT problem or question, please do one of the following:

  • Call 231-2791.
    If no one is available to take your call, please leave a message with your name, number, and a description of your problem.
  • Send an email to VETHELP@vt.edu.

Both the voice mail and the email are monitored regularly. It is our goal is to have someone available to answer the phone from 7:30 a.m. to 5:00 p.m., Monday through Friday, and immediately offer assistance, or assign a work order number with an expected timeframe for resolution. On occasion, all technicians may be out of the office assisting faculty and staff of the College. If you call before 8:00 a.m., your call will be logged and someone will assist you after 8:00 a.m., depending on the priority of your call. Emergencies (such as a down system), VTEL connections and classroom problems will be given priority between 7:30 a.m. and 8:00 a.m.

Kimberly Ascue
Technical Support Supervisor
kascue@vt.edu
(540) 231-2791 		Petie Martin
Technical Support Fulltime
vethelp@vt.edu
(540) 231-2791
Nate Tyler
Technical Support Fulltime
vethelp@vt.edu
(540) 231-2791		 Roddy DeHart
Technical Support Part-time
vethelp@vt.edu
(540) 231-2791
Tyler Thrall
Technical Support Part-time
vethelp@vt.edu
(540) 231-2791		 Peter Vu
Technical Support Part-time
vethelp@vt.edu
(540) 231-2791
Andy Kirkpatrick
Technical Support Part-time
vethelp@vt.edu
(540) 231-2791		  
 
 
 

Reprographics

Reprographics provides copy, fax, and mail services to the VMRCVM.

Copy requests may be submitted on-line. The request form resides on the web in the VMRCVM Intranet and is available to VMRCVM members only. You can send your copy jobs directly to the Reprographics supervisor via the web at the following address:
https://intranet.vetmed.vt.edu/IS/Forms/Reprographics.aspx

Please note: The size of the file to be uploaded cannot exceed 100 MB.

Pat Elliott
Reprographics Supervisor
jelliott@vt.edu
(540) 231-4541		 Dustin C. McCoy
Reprographics Technician Part-time
mchad@vt.edu
(540) 231-4541